Monday, August 30, 2010


"In today's age of change, as soon as you achieve success, someone is nipping at your heels, learning your unique strengths, & planning to take a portion of your market. The only way to succeed is to have the ability to change - rapidly & repeatedly. This requires perpetual innovation from you & your entire staff at all times."

~ Stephen Shapiro, recognized as one of today's most influential consultants in the area of process excellence practices, writing in '24/7 Innovation: A Blueprint for Surviving & Thriving in an Age of Change';

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